1. Elected parents representatives on the school governing body.

2. A.G.M. with forum for parents to question the management of the school and for the school to present to the parents the annual school and finance report.

3. At least 2 parents evenings per school year.

4. Parental consultation on major issues concerning the school, ie. Increase in school fees, major building work that requires extra funds ,etc.

5. School responding to parents letters, phone calls, their concerns etc, in a quick and effective manner.

6. L.E.A. school inspection report made available to the parents if they wish to see it.

7. Access to the copy of the school annual finance report and the report to be made in a simple format and easy to understand for the benefit of the parents.

see [good practice list]

Complaints Procedure Against School:

1. You should in all cases write to the school and follow the complaint procedure as set out by the school. All schools are required by law to have a complaints procedure.

2. You can also inform our organisation, and the complaint would be registered. We will try to arbitrate should it be required.

3. If the complaint is very serious, you can inform, in writing, to the Department of Education, who have the powers to close down an establishment. Write to:

Emma Young,
Independent School Registration Team,
Mowden Hall,
Staindrop Road,
Darlington, DL3 9BG.